Skip to content

Turn nurse call into clinical workflow technology

Modern nurse call can do more than raise an alarm. Configured as clinical workflow technology, Austco's platform can route each patient need to the right team, track the response and log every event for reporting.

Nurse and care assistant responding at a patient's bedside in a modern hospital room, with a wall-mounted nurse call station beside the bed

Enquire

Beyond the alarm

What clinical workflow technology does

A traditional call tells staff that someone needs help. A workflow platform also tells them what is needed, who should go, and whether it was done.

With Austco Tacera, each call can carry a type, a priority and a destination. Configurable workflow buttons, timers and staff presence turn a single press into a tracked task.

What you can enable depends on the system selected and how it is configured for your facility. We start with how your teams work, then match the technology to it.

Close view of a nurse call room station with labelled workflow buttons mounted on a hospital ward wall

Photo by Tony Webster from Minneapolis, Minnesota, United States on Wikimedia Commons (CC BY 2.0)

On the ward

The workflow, in the room

Clinical workflow happens at the bedside, in the corridor and on the caregiver's handset. These are the places it touches.

Caregiver reading a nurse call alert on a mobile handset while walking along a hospital corridor
Patient pressing a bedside nurse call handset in a single hospital room
Nurse touching a wall room station on entry to register staff presence
Staff location badge clipped to a nurse's uniform during a bedside check
Nurse unit manager reviewing a nurse call response report on a desktop screen

01

Austco Healthcare Overview

An introduction to Austco as a healthcare communication technology manufacturer, its product families and how its technology fits hospital and aged care environments, with links to official Austco resources.

02

Austco Tacera IP Nurse Call

The Tacera IP-based nurse call and clinical communications platform. Covers its architecture, configurable components, mobile communication, workflow, reporting, integrations and scalability.

03

Austco Medicom Nurse Call

The Medicom nurse call solution for facilities needing reliable, configurable nurse call. Covers call types, priority levels, alarm handling, call indication, modular expansion and infection-control considerations.

04

Austco Pulse Mobile

Mobile clinical communication that sends nurse call alerts and events to caregivers' devices, so staff can receive and respond to calls while moving through the facility.

05

Austco RTLS

Real-time location working alongside Tacera nurse call for automatic staff presence, automatic call cancellation, mobile duress, location-aware events and reporting, as positioned by Austco.

Where to next

  • Nurse Call

    Modern nurse call systems explained: patient and staff communication, mobile alerting, RTLS, workflow, reporting and integration for your facility.

  • Austco

    Austco nurse call technology explained: Tacera, Medicom, Pulse Mobile, RTLS, clinical workflow and enterprise reporting for hospitals and aged care.

  • Tacera

    Tacera nurse call from Austco: an IP-based clinical communications platform for nurse call, mobile alerts, workflow, reporting and integration.

  • Medicom

    Medicom nurse call from Austco: configurable call types, priority levels, alarm handling and modular expansion for your facility.

  • Pulse Mobile

    Mobile nurse call with Austco Pulse Mobile: send nurse call alerts and events to caregivers' devices so staff can respond on the move.

  • RTLS

    Nurse call RTLS with Austco: real-time location within Tacera for automatic staff presence, call cancellation, mobile duress and location-aware events.

Show us how calls move

Tell us how calls travel through your wards or wings today. We will show where clinical workflow technology could help, and what it would take to get there.

Discuss Your Workflow