Is it time for a nurse call system upgrade or retrofit?
A nurse call system upgrade or retrofit starts with one honest question: is your current system still meeting the needs of your wards? We help hospitals and aged care providers across Australia answer it before anyone commits to replacement.

No prices, only factors
Nurse call lifecycle cost factors
No two facilities cost the same, so we do not publish prices. These are the factors that decide what a nurse call system costs over its whole life.
Support
Ask how long your current system will be supported, by whom and on what terms. Support that is getting harder to secure is a cost even before anything fails.
Parts
Count the spares you hold and how hard each component is to replace. Scarce parts turn a small fault into a long outage risk, especially on older wired systems.
Integration
Every system you want nurse call to talk to adds interface work. Platforms with open APIs can reduce that effort, depending on the system and configuration.
Expansion
Plan for the beds, rooms and wings you expect to add. Austco positions Medicom for modular expansion, so coverage can grow without starting again.
Redevelopment timing
Ceilings, walls and cable paths are open during building works. Settling nurse call scope then is far less disruptive than reopening finished areas later.
What gets assessed
From bedside to backbone
Nurse call is more than the button by the bed. A proper assessment looks at every link in the chain, from patient call points to the network behind them.






Where we can help
Austco Healthcare Overview
An introduction to Austco as a healthcare communication technology manufacturer, its product families and how its technology fits hospital and aged care environments, with links to official Austco resources.
Austco Tacera IP Nurse Call
The Tacera IP-based nurse call and clinical communications platform. Covers its architecture, configurable components, mobile communication, workflow, reporting, integrations and scalability.
Austco Medicom Nurse Call
The Medicom nurse call solution for facilities needing reliable, configurable nurse call. Covers call types, priority levels, alarm handling, call indication, modular expansion and infection-control considerations.
Austco Pulse Mobile
Mobile clinical communication that sends nurse call alerts and events to caregivers' devices, so staff can receive and respond to calls while moving through the facility.
Austco RTLS
Real-time location working alongside Tacera nurse call for automatic staff presence, automatic call cancellation, mobile duress, location-aware events and reporting, as positioned by Austco.
Plan your nurse call system upgrade
Tell us what you have, what is changing and what needs to connect. We will help you decide whether to retrofit, rebuild or integrate.