The hospital nurse call system, shaped by your wards
We help Australian hospitals plan, upgrade and integrate hospital signalling and nurse call equipment, with a focus on Austco Tacera, Medicom, Pulse Mobile and RTLS. Every configuration starts from your facility workflow, your patients and your clinical and operational requirements.
Further reading
Before you write the brief
Most hospital projects begin with one of these questions. Each page answers it in more depth.
Upgrade or replace?
A checklist for deciding whether your current system should be assessed for upgrade, replacement or integration, especially during redevelopment.
Wired versus IP nurse call
Architecture, mobility, workflow, integration and reporting compared side by side, depending on system and configuration.
How nurse call works
Our guide to IP nurse call, RTLS, workflow and interoperability, plus what to prepare before requesting a quotation.
About Austco Healthcare
The manufacturer behind Tacera, Medicom, Pulse Mobile and RTLS, and how its product families fit hospital environments.
Aged care is different
Residential aged care has its own workflows, from resident communication to falls-related responses. See how we approach it.
Configuration first
Configured to how wards work
Two hospitals can buy the same platform and need very different systems. We configure around four things, in this order.
Facility workflow
How calls move on your wards today: who answers, who covers breaks, where the nurse in charge sits. The system should follow that, not force a new routine on staff.
Patient needs
A surgical ward, a mental health unit and a maternity suite ask different things of a call point. Call types, devices and room layouts are chosen for the patients in each space.
Clinical requirements
Priorities, escalation paths and emergency call handling are agreed with your clinical leads. We document them before design so every ward can check what was configured.
Operational requirements
Network, integration, maintenance and staging constraints shape the build. Your IT, facilities and project teams work from the same plan as your clinicians.
Where to next
Nurse Call
Modern nurse call systems explained: patient and staff communication, mobile alerting, RTLS, workflow, reporting and integration for your facility.
Austco
Austco nurse call technology explained: Tacera, Medicom, Pulse Mobile, RTLS, clinical workflow and enterprise reporting for hospitals and aged care.
Tacera
Tacera nurse call from Austco: an IP-based clinical communications platform for nurse call, mobile alerts, workflow, reporting and integration.
Medicom
Medicom nurse call from Austco: configurable call types, priority levels, alarm handling and modular expansion for your facility.
Pulse Mobile
Mobile nurse call with Austco Pulse Mobile: send nurse call alerts and events to caregivers' devices so staff can respond on the move.
RTLS
Nurse call RTLS with Austco: real-time location within Tacera for automatic staff presence, call cancellation, mobile duress and location-aware events.
Where to next
Nurse Call
Austco
Tacera
Medicom
Pulse Mobile
RTLS
Bring us your ward plans
Tell us about your wards, your current system and what has to connect. We start with a requirements discussion, then a quotation or demonstration where it fits.